Below is a selection of the most frequently asked questions that can help you ask questions about your financing contract. If you cannot find the answer to your request or would like more information, please contact BMW Financial Services customer service. Payments by cheque – Please make all cheques payable to BMW Financial Services and send them to the following address with your contract number on the back of the cheque: You can view and manage your contract online at MyBMW Finance. Sign up in minutes to change your contact information and find out what`s going on at the end of your contract. To change your payment date, you can either log in to your contract via MyBMW Finance or contact us via customer service. When you call, please have your financing contract number or vehicle registration document handy. If the amount paid by your insurance company is not sufficient to cover the outstanding balance of your contract, you will have to pay the difference between the insurance company and the amount owed to us to settle your contract. However, if you have BMW Shortfall insurance and have paid all the premiums, it will pay the difference between the insurance company and the amount due to pay for your contract. Have you all wished you could have LOW MONTHLY payments – like a lease – while enjoying the benefits of OWNERSHIP – like a traditional financing contract? Alternatively, you should see this as your direct debit reference number on your bank statement or in your online banking. These are 7 digits or 7 digits and 1 letter H, G or F. You should have your car repaired as part of your car insurance before returning it to us. All repairs must comply with the manufacturer`s recommendations.
You must also inform us of any accidental damage that you have repaired during the contract. Once logged in, simply add your financing contract to your account with your contract number and mobile phone. We understand that it can be difficult to manage financial matters after a person`s death, and we want to make this process as simple as possible. Please notify us by sending us a copy of the death certificate along with a letter confirming the executor`s contact information. .